Contact Secure Vault Support
Get in Touch
Reach out to our security experts for personalized assistance.
No. 25, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
+60 3-2148 7753
Help
What encryption does VaultSecure use?
We use AES-256 for data at rest and TLS 1.3 for data in transit, along with RSA-4096 for key exchange.
Can I access my vault from anywhere?
Yes, our secure portal and mobile app allow access with multi-factor authentication from any location.
How do you ensure my data is private?
Our zero-knowledge architecture means we cannot see your data. Encryption keys are generated client-side.
What happens if I forget my password?
We offer a secure recovery process using backup codes and identity verification to regain access.
Do you offer disaster recovery?
Yes, we maintain geographically distributed backups with automated failover to ensure business continuity.
